Workforce
Built for day-to-day agency work
CORE staff screens prioritize clarity: fewer dead ends, consistent patterns, and workflow tooling that keeps triage, licensing, and enforcement moving—without training users on a dozen different apps.
Who we built this for
Meet the sandbox demo personas—fictional staff profiles we load in the CORE demonstration environment. Each one is given sample permissions that mirror real jobs (licensing specialist, finance staff, records manager, and so on) so reviewers can walk through end-to-end scenarios. Portraits are illustrative; narratives will grow as the program matures.
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App Admin / System Administrator
Ada Admin
I make sure the system works for everyone—without asking staff to become software developers.
Demo permissions
App adminView persona story -
Intake Specialist
Carlos Complaints
Every complaint matters. I make sure none fall through the cracks.
Demo permissions
Intake specialistView persona story -
Records Manager
Doug Documents
No more hunting across systems. Everything is right where it belongs.
Demo permissions
Records managerView persona story -
Education Coordinator
Ed Education
I keep contractors current - and the agency compliant.
Demo permissions
Education coordinatorView persona story -
Enforcement Specialist / Field Investigator
Eva Enforcement
I investigate violations in the field. The system turns my findings into enforceable outcomes.
Demo permissions
Enforcement specialist Field investigatorView persona story -
Finance Specialist
Fiona Finance
I make sure every dollar is tracked, reconciled, and compliant.
Demo permissions
Finance specialistView persona story -
Licensing Specialist
Lisa Licensing
I turn complex applications into compliant contractors - fast.
Demo permissions
Licensing specialistView persona story -
Data Analyst / Program Manager
Rita Reporter
I give leadership the insights they need to protect consumers and support responsible contractors.
Demo permissions
Data analyst Program managerView persona story -
Licensing Supervisor
Sam Supervisor
I keep the licensing team moving while protecting agency standards.
Demo permissions
Licensing supervisorView persona story -
Workflow Administrator
Wendy Workflow
I turn agency policy into efficient, auditable workflows—no scripting required.
Demo permissions
Workflow administratorView persona story
Ease of use
Shared layouts and consistent patterns mean screens look and behave the same whether you are in licensing, finance, or correspondence. Forms use visible labels and clear error messages, aligned with accessibility expectations for state web applications.
- The staff menu groups destinations by mission area.
- Tables, status badges, and actions reuse one visual language.
- Many updates appear without a full page refresh, so routine steps feel quicker.
Illustrative pattern
Staff surface preview
SLA-aware lists surface the next best action—not just raw records.
Workflow that matches the real process
The Workflow engine models queues, routing rules, response-time expectations, and escalations so assignments are visible—not buried in personal inboxes. When something important happens in licensing, complaints, or enforcement, the right task can appear automatically for the right team.
Queues
Pull work by role, skill, or jurisdiction. Auditors see who touched what.
Rules
Encode policy steps once; reuse across intake, review, and enforcement.
Escalations
Timeboxes and handoffs keep aging visible before deadlines slip.
Light and dark themes
Staff spend hours in case tools. CORE supports a persistent light or dark theme (stored in the browser) so contrast preferences stick across sessions—try the toggle in the header on this page.
Inside the signed-in staff area, the default emphasizes darker chrome for reduced glare; these public pages default to light so printed materials stay predictable. Both modes share the same brand colors for a consistent experience.
Light
Crisp borders and paper-like surfaces for daytime offices.
Dark
Softer luminance for long shifts and floor operations.